We offer a range of delivery options, both within France and internationally, to suit your needs. All orders are delivered straight to your doorstep.
OUR DELIVERY OPTIONS
🇫🇷 France - Standard delivery
Zone : Metropolitan France only
🇫🇷 France - Express delivery
Zone : Metropolitan France only
🇪🇺 Europe - Standard delivery
Zone : European Union
🌍 International - Express delivery
Zone : Worldwide (excluding specific restrictions)
🇺🇸 United States - Express delivery
Zone : United States only
All orders are pepared and handed over to the carrier within 1 to 2 business days after validation.
*business days
ORDER TRACKING
Once your order has been shipped, you will receive:
- Email updates on the status of your order
- A tracking number so you can follow your parcel in real time from the moment it’s handed over to the carrier
You can also check the status of your order :
- From your customer account, under the section My Orders.
- If you placed an order as a guest, please use this dedicated form.
ADDITIONAL DELAYS AND EXTRA CHARGES
Despite our best efforts, unforeseen circumstances may occasionally extend delivery times:
- Social movements or strikes
- Unavailability of or damaged product
- Carrier delivery delays
- Customs processing delays for international shipments
Please note: For orders shipped outside the European Union, customs duties and import taxes may be applied. These charges are the responsibility of the customer.
Updated on 06/1/2025: Due to ongoing strike actions in Canada, our carriers have suspended shipments for an indefinite period. This suspension takes effect as of June 17, 2025. We apologize for this inconvenience, which is beyond our control.
To learn more, see our Terms and Conditions.
Still have questions about our delivery options?